Presbyterian Aged Care bills monthly for services provided. If you are on the basic pension, we cannot charge more than 17.5% of that pension.

If you have higher income you may be asked to pay more, but no more than 50%.

The Age Pension increases twice a year, and Presbyterian Aged Care adjusts its fees accordingly. For more information on the Age Pension visit Centrelink.

Residential care fees are charged in accordance with the regulations stipulated by the Australian Department of Health and Ageing. Details are available at : www.agedcareaustralia.gov.au or from the Aged Care Information Line on 1800 500 853. 

There are a number of components to the fees an individual is assessed to pay; the amount is based on a standard minimal fee (daily fee) for all residents and then may vary depending on means and assets tests conducted by Centrelink or the Department of Veterans Affairs. All fees are set and regulated by Government.

• Daily Fee ? equates to 85% of the Age Pension. 
• Pensioner Supplement ? for pensioners this is paid by the Government - for non-pensioners, it is an additional daily charge.
• Income Tested Fee ? a specific, means tested charge which is deducted from the care subsidy the Government pays PAC, hence it is added to the resident fee.  It is based on income above the allowable income for full pensioners.  

Although the fee covers most standard services, some additional specific requirements are charged on an individually assessed and costed basis.  These will be discussed with you and outlined in your resident agreement.

Are Church Services available?

Church services are conducted on each site as well as bible study and support groups.

Private single rooms (where available) are allocated on an 'as needed' basis.  The site manager will take your individual care needs into account when working out what room we can offer you.

Will I be able to share a room with my partner?

A 'twin share' room can be occupied by a couple (where available) provided both occupants have a suitable ACAT assessment.

Activities run by the staff for you can include gentle exercise, games, outings, crafts and movies.  Activities vary from site to site, and if the site does not have the facilities to run an activity that you wish to participate in, (eg: dancing, lawn bowls, woodworking, bird watching, etc.) speak to the Recreational Activity Officer about looking for an external community group that may provide this for you. 

Are services provided on site?

Yes. Services provided vary from site to site, but common services provided are hairdressing, podiatry, physiotherapy, palliative care, chaplaincy, and Church services.

How will I get my medication?

It will be dispensed as the GP has directed by either a Registered nurse (High Care), or other qualified staff (Low Care).

Will I still be able to use my own doctor?

Yes, if your doctor is willing to visit you in the facility for a consultation.

Are there set visiting hours?

No, but we ask that visitors be considerate of other residents.

What can I bring with me?

In terms of furniture this will depend on the level of care you will be receiving, and the size of your room.  Talk to the facility manager about what would be appropriate for you. You can bring personal items like photographs, clothing, radios etc when you move in. 

Are pets allowed?

This is at the discretion of the Facility Manager.